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Service Account Manager Associate Payer Operations - Franklin, TN more...
Location:Franklin, TN
Company:Optum Operations
First posted:May 16, 2017
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Position Description:Welcome
to one of the toughest and most fulfilling ways to help people,
including yourself. We offer the latest tools, most intensive training
program in the industry and nearly limitless opportunities for
advancement. Join us and start doing your life's best work.(sm)Primary Responsibilities:Manages Client relationships for both internal and external clientsConsistently achieves quality metrics expectations as set by clientProvides invoicing and reporting for assigned clientsHas knowledge of workflow management across the CoE organization (AWA, Suspense, Research, PRA, Client AR, Open Credits)Process Documentation for all clients and processesHas access to multiple client systems and is able to efficiently navigate Manages assigned inventory Basic claims writing fundamentals

Requirements:High School Diploma / GEDExperience
with Word, Excel & Outlook. Word - create correspondence and work
within templates. Excel - data entry, sort / filter, work within tables, V
Lookups, Pivot Tables, utilize formulas. Outlook - email and calendar
management1+ year customer service experience in a medical or insurance settingPhysical Requirements and Work Environment:Frequent
speaking, listening using a headset, sitting, use of hands/fingers
across keyboard or mouse, handling other objects, long periods working
at a computer Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activityCareers with Optum.
Here's the idea. We built an entire organization around one giant
objective; make the health system work better for everyone. So when it
comes to how we use the world's large accumulation of health-related
information, or guide health and lifestyle choices or manage pharmacy
benefits for millions, our first goal is to leap beyond the status quo
and uncover new ways to serve. Optum, part of the UnitedHealth Group
family of businesses, brings together some of the greatest minds and
most advanced ideas on where health care has to go in order to reach its
fullest potential. For you, that means working on high performance
teams against sophisticated challenges that matter. Optum, incredible
ideas in one incredible company and a singular opportunity to do your life's best work.SM
Diversity
creates a healthier atmosphere: UnitedHealth Group is an Equal
Employment Opportunity / Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, age, national origin, protected veteran
status, disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Optum; UnitedHealth;UHG; Customer Service; CSR

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