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Manager of Waste and Error Operations, Optum Ops Payment Integrity - MN or Telecommute more...
Location:Hopkins (Eden Prairie), MN
Company:Optum Operations
First posted:May 31, 2017

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

The manager of Waste and Error Operations oversees a team of employees ranging from 15 - 20 direct reports. As a MGR, General Management, you will be responsible to oversee staff and processes ranging from triage, non-clinical, clinical and appeals. Day to day management includes employee development, revenue / IOI management, expense management, project management, client management / implementation.

Primary Responsibilities:

Manage a team of professional staff
Review and provide feedback of staff performance
Serve as a resource of complex and/or critical issues
Serves as an operational leader by creating, implementing and approving operational changes through documentation and process flows
Provides explanations to internal and/or external partners on difficult issues
Process expertise to solve complex problems and develops innovative solutions with broad impact to the overall business
Participates or leads the development of business strategy
Ability to interpret, predict and forecast changes in business operational activities and needs

Required Qualifications:

2 years of management experience
An understanding of health insurance and/or of waste & error principles
Knowledge of HR policies and procedures
Proficiency with MS Word and Office
Soft Skills:

Candidate must be highly organized with effective and persuasive communication skills
Possess strong analytical, problem solving and decision-making skills; ability to exercise good judgment
Exceptional telephone and client service skills; ability to interact professionally in challenging situations
Open to change and new information; ability to adapt behavior and work methods to changing organization and integrate best practices

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Manager of Waste and Error Operations, Optum Ops Payment Integrity, Eden Prairie, MN, Minnesota, Telecommute, Remote, Work from Home

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