Route Driver Service Technician

Shred With Us   Columbia, SC   Full-time     Delivery / Courier
Posted on May 3, 2024

Route Driver Service Technicians

Hiring Trainees For 4 and 5 day work week

  • Join a family friendly performance based team
  • Great pay plus performance base incentives
  • Benefits, holiday pay, vacation

Looking for enthusiastic candidate with stable work history. Position entails responsibly for servicing assigned LQ (Large Quantity) and SQ (Small Quantity) accounts in the most professional way, ensuring that customers’ needs are met on a continual basis for various destruction service.

Ability to provide the highest level of customer service possible at all times and the ability to manage schedules without direct supervision and oversight.

Essential Duties and Responsibilities:

Manages assigned routes ensuring customers’ Service is performed in a timely and accurate manner.

  • Perform service safely according to all federal, state, and local rules and regulations.
  • Plans daily schedule based on customers’ needs by reviewing daily paperwork, e.g., manifest, route sheets, etc. provided by the Transportation Manager/Supervisor or Dispatcher.
  • Service each customer site scheduled for the day. Ensures that customer’s materials are destroyed according to all federal, state, and local rules and regulations before leaving customer premises.
  • Provide the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Manager/Supervisor or Dispatcher for resolution.

This includes, but is not limited to re-routes, adjustments in container sizes, training, etc. Ensures that assigned paperwork is completed legibly, neatly, accurately, and completely and returned to Transportation Supervisor or Dispatcher for processing.

Ensures DOT Driver Log is completed, if applicable. Communicates with Shred With Us Transportation Supervisor and/or Dispatcher regarding any change to route pickups, including address changes, customer not being ready for pickup, etc.
Ensures that employee covering for specific route is aware of any situations outside the norm in order to provide the highest level of customer service. Reports any problems/issues with accounts to Transportation Supervisor and/or Dispatcher before the close of business each day.

Performs pre-trip and post-trip maintenance on assigned truck prior to leaving or closing for the day. Reports any maintenance problems to Transportation/Dispatcher for follow-up.

Position Requirements:

*******CDL B Preferred but not Required*********

Education and Experience:

  • Education equivalent to graduation from high school, or the equivalent in related work experience, demonstrating the ability to follow directions, interact professionally with various levels of internal/external customers, and portrait a strong professional appearance and attitude at all times and in all situations.
  • Two or more years of customer service experience required. Previous route management experience is a plus.
  • Completion of an accredited driving school, or one or more years of Commercial Driving experience required.
  • Maintains current required drivers license, with an excellent driving record.
  • Maintains current Medical Examiner’s Certification (MEC) issued by a doctor approved by Shred With Us.
  • Must work safely and carefully to prevent injury to self and others while driving, loading, and unloading vehicle. Requires constant mental and visual attention relative to the safe operation of the vehicle. Must be able to exert up to 150 pounds of force occasionally and/or up to 60 pounds of force frequently and/or up to 20 pounds of force constantly to lift, push or pull carts weighing as much as 500 pounds.

May require mandatory immunizations and credentialing based on customer requirements.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

Shred With Us

Columbia , SC