find jobs
job title, keywords or company
city, state or zip code
Director, CyberSecurity Operations in San Carlos, California | Careers at Oportun San Carlos HQ more...
Location:San Carlos, CA
First posted:March 21, 2021

Req No. 2021-9880
# of Openings 1
Category Technology
Company Overview


Based in Silicon Valley, Oportun (Nasdaq:OPRT) is dedicated to financial inclusion for the estimated 100 million people in the U.S. who are shut out of the financial mainstream because they don't have a credit score or have been mis-scored by a traditional credit bureau. As a Community Development Financial Institution (CDFI), Oportun's mission is to provide inclusive, affordable financial services that empower its customers to build a better future.

Since our first loan in 2006, Oportun has made over 3.8 million loans totaling over $9 billion to customers across 12 states. Oportun's customers have saved an estimated $1.7 billion in interest and fees compared to the alternatives typically available to them. Oportun has helped more than 860,000 people establish a credit history for the first time.

Oportun was named one of Fast Company's Most Innovative Companies in the World for 2020, a TIME Magazine 2018 Genius Company in recognition of its impact in helping to reinvent the future of lending. Oportun was recently named one of the Top Workplaces for 2019 and 2020 by the Bay Area News Group and recognized as the Best Consumer Lending Product by FinTech Breakthrough. Oportun previously made several fastest-growing lists, including Inc. 5000's Fastest-Growing Private Companies in America and the San Francisco Business Times' Fastest Growing Private Companies.


The Technology team @ Oportun Auto is dedicated to delivering and maintaining performant, elegant, and intuitive products to our customers.

Oportun Auto is transforming the car buying experience through a direct-to-consumer lending platform unlike anything in the market. We believe buying and financing a car should be a straight-forward and rewarding experience driven by the consumer, not the dealer. Our innovative platform does just that. Our team is located in Irvine, CA and led by high-performance individuals that share our passion for the power of technology to transform and deliver customer experience excellence.

We prove that FinTech is more fun, more challenging, and in our case, more rewarding as we build technology that changes our customers' lives. At the corporate level, Oportun delivers a very supportive and welcoming service experience, with bilingual staff across channels, and operates more than 250 locations in CA, IL, AZ, FL, NJ, NM, TX, UT & NV, with mobile services available in MO, ID and WI.


The Director of Cyber Security Operations will lead the success of the SOC by providing both strategic direction and operational support. This role will oversee Oportun's converged physical and cyber virtual security operations center (SOC). The SOC operates a 24/7/365 function that identifies and responds to threats to Oportun. The Director will lead our internal and external team of analysts and other security professionals to protect Oportun. The Director will create the SOC strategy through clearly defined objectives, directives and guidelines in an effort to create efficiency and team cohesion in the execution of the company's mission.

The Director will ensure that Oportun's mission and values are integrated into the daily actions of members of the SOC. The Director will provide leadership across the Security organization fostering potential within other teammates and soliciting their ideas. The Director will invest time in coaching people individually to develop their full potential.

This position reports to the Sr. Director of Physical and Cyber Security Operations.


  • 10+ years hands-on and leadership experience in the Cyber Security/Information Security industry
  • Demonstrable experience in creating and successfully implementing an Insider Threat Program
  • Experience and proficiency with financial industry security requirements, regulations and best practices
  • Experience managing remote and international teams
  • On-the-job experience in a cyber security operations center (SOC, CSOC, or NOC)
  • Working knowledge of core cyber security concepts (Incident Handling and Response processes, Intrusion Detection & Prevention, Threat Intelligence & Situational Awareness, Remediation)
  • Experience with SIEM and Security Analytics technologies
  • Experience working with machine learning, heuristics, and big data for security incident and event management
  • Experiencing working with Cloud technologies and highly distributed infrastructure
  • Ability to document and explain technical details clearly and concisely
  • Excellent written and verbal communication and collaboration skills; Confidence and capability in establishing and maintaining cross-departmental relationships and facilitating outcomes


  • Experience in Physical Security Operations a plus
  • Industry certifications a plus




  • Serve as the technical authority as it relates to the SOC mission of prevention, detection and response.
  • Establish standards to evaluate SOC performance, accuracy and efficiencies.
  • Develop strategyfor cyber security and data protection.
  • Act as primaryincident commander on all incident response team activations.
  • Create a metrics program to measure and evaluate the effectiveness and overall SOC performance, and communicate results, recommendations and remediation actions to senior leadership.
  • Exhibit strong technical leadership and collaboration with other team members across the organization.
  • Represent and communicate SOC interests and priorities in meetings and decision-making with the senior leadership teams.
  • Provide guidance for continuous improvement of all SOC processes and reports, particularly in terms of accuracy, integrity, and efficiency.
  • Work closely with SOC Analysts to understand the challenges of their daily work, in order to overcome obstacles, problem-solve, and assist in times of need.
  • Lead by example to create an environment of trust and accountability. Facilitate candid dialog. Foster the potential within other teammates and solicit their ideas.
  • Invest time in coaching people individually to develop their full potential.
Please mention
if asked how you found this job.