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Director of Talent Acquisition - Field & Operations more...
Location:Chicago, IL
Company:Cresco Labs
First posted:April 17, 2021


Recently named one of Entrepreneur magazines Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (CPG) approach to cannabis, Crescos house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindys, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Crescos national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industrys first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.


At Cresco, we aim to lead the nations cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.


Cresco Labs is seeking a skilled Director of Talent Acquisition, Field & Operations to join our Talent team out of our Chicago, IL headquarters. Reporting to the Vice President of Talent Acquisition, the Director of Talent Acquisition will assist in training, developing, and mentoring a team of field recruiters supporting our facilities and dispensaries nationwide. The role will be responsible for being an individual contributor in addition to managing systems, processes, reporting/analysis, and requisitions/workload for the field function. As a leader within the department, the Director of Talent Acquisition will also help design and implement both short-term and long-term hiring strategies that reflect Cresco Labs commitment to building a culture of diversity, equity, and inclusion. Additionally, you will help lead efforts for establishing best practices and building a collaborative and trusted relationship with internal and external stakeholders.


  • Manage workloads across the field recruiting team, including role assignments, reporting, and analysis of open roles across retail dispensaries and facility operations
  • Collaborate with leaders to ensure adequate staffing levels across all facilities, including direct hire, contract, and temporary workers, for a high-volume, labor intensive, non-exempt workforce.
  • Act as the main point of contact for staffing agencies around temporary needs, including seasonal and project-based hiring pushes
  • Contribute to the development and creation of new positions and job descriptions, including content/formatting and ensuring alignment across the organization regarding banding, titling, reporting structure, etc.
  • Partner with the TA leadership team in implementation of new sourcing methods, with a focus on diversity and inclusion efforts and development of deeper community relationships near our locations nationwide
  • Maintain an individual requisition load, with a focus on Senior level positions (Director, VP, etc.) across retail and facility operations nationwide.
  • Lead overall team assessment and developing/implementing performance measuring KPIs such as time-to-fill, source of hires, etc.
  • Development of weekly/monthly dashboards and tracking tools to support the larger organizational headcount needs
  • Assist in implementation and management of internal processes/SOPs, programs, and short-term/long-term team strategies and initiatives
  • Act as the subject matter expert to help coach and mentor hiring teams, including market assessments, compensation negotiations, talent assessment, process improvements, and overall best hiring practices.
  • Partner with compliance, legal, and HR to stay up-to-date with all local, state, and federal regulations around staffing, specifically within the cannabis industry.
  • Duties and ad-hoc projects as assigned by HR/TA leadership.


  • Bachelors Degree in Human Resources or related field, or experience equivalent
  • 10+ years experience within recruiting/talent acquisition function, with a minimum of 3 years within a high-volume manufacturing or field recruitment setting.  HR Generalist or HR Business Partner experience highly preferred
  • 2+ years managing and developing a team of recruiters
  • Previous manufacturing or high growth recruitment a must, experience in union facilities preferred
  • Proven track record of meeting and exceeding hiring goals and other departmental KPIs
  • Experience implementing and maintaining ATS systems and other HR databases, with a strong emphasis on reporting functions
  • Analytical focus in building out reporting dashboards to communicate hiring needs for multiple locations and functions nationwide
  • Highly organized with the ability to multi-task, meet deadlines, and prioritize effectively
  • Strong interpersonal and relationship building skills
  • Knowledge of labor and employment laws nationwide
  • Excellent written and verbal communication skills
  • Strategic thinker and strong decision-making skills
  • Advanced proficiency in MS Office suite
  • Enjoys working in a start-up, fast-paced environment
  • Ability to travel as necessary


  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry 

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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