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VP of Sales and Account Management, SB & KA - Phoenix, AZ more...
Location:Phoenix, AZ
Company:UnitedHealth Group
First posted:April 03, 2021 (last updated 2 days 7 hours ago)

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Primary Responsibilities: 

  • Maintains strategic oversight of sales and account management for Key Accounts and Small Business functions
  • Accountable for all sales/account management related functions to include product development, sales operations, RFP process, proposal content, broker/client communication, client/broker events, ensuring compliance with local, state and federal regulations. Provides oversight, guidance and strategic direction to sales leadership team
  • Represents UnitedHealthcare to brokers, consultants, clients, regulators, politicians and others in the community
  • Responsible to prepare business plans, forecasts, budgets and track results working with CFO and CEO
  • Outlines initiatives and ensures execution to achieve departmental goals. Identifies talent and opportunities for development
  • Prepares and presents business results and strategies to local and senior leadership
  • Develops and transforms strategies to ensure net growth, profitability, NPS, persistency, ancillary and NBEA goals are met
  • Oversees the producer appointment process ensuring compliance with Department of Insurance along with the market distribution strategy for all lines of business
  • Creates and manages long term vision for sales/account management team to drive sustainable results
  • Maintains working knowledge of products, network, competitiveness in market and executes on areas of opportunity
  • Detailed understanding of all UnitedHealthcare products, capabilities, services and solutions
  • Understands goals, operating principles, strategies and competitive position of UnitedHealthcare
  • In depth healthcare knowledge and understands important trends along with ability to identify initiatives to impact. Demonstrates knowledge of competitive landscape and deployed strategies
  • Understands medical management operations and impact to consumer
  • Understands financing methodologies and intent of these options (fully insured, ASO)
  • Thorough knowledge of underwriting principles and practices with ability to discuss the data including national trends
  • Understands the drivers of fees and liabilities. Strong presentation skills. Ability to influence and negotiate complex situations
  • Ability to deal with sophisticated customers and brokers/consultants
  • Ability to develop effective plans for achieving business/sales goals
  • Consistent performer
  • Strong communication skills (written & verbal)
  • Highly effective strategic planning abilities
  • Consistently demonstrates flexibility
  • Excellent planning and organization skills
  • Complex problem-solving abilities
  • Consistently models a customer-focused approach

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 10+ years of sales experience in the insurance/medical benefits industry
  • 5+ years people management experience
  • 10+ years working with brokers/consultants
  • 10+ years of meeting sales goals/targets
  • 10+ years of using data analysis to drive change
  • 5+ years of proficiency in Microsoft suite to include Word, Excel, PowerPoint
  • Sales Insurance License Maintained by Law 
  • Willingness to travel as required
  • You will be asked to perform this role in an office setting or other company location
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

  • Bachelor's Degree

Business Contextual Challenges:

Drive Performance

  • Optimize talent
  • Drive creativity & innovation

Lead Change

  • Design & drive new strategies
  • Deliver rapidly changing products/services/processes

Deliver Results

  • Grow the business through innovation
  • Grow the business through cost-competitiveness
  • Manage a broad portfolio of products & services
  • Deliver exceptional customer service 
  • Lead a centralized team


Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: VP of Sales and Account Management, SB & KA, Vice President, Small Business, Key Accounts, Sales, Insurance, Medical Benefits, People Management, Broker, Consultant, Data Analysis, Sales Insurance License, Phoenix, AZ, Arizona, UHG, UnitedHealth Group, UHC, UnitedHealthcare

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