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REGIONAL DIRECTOR OPERATIONS Long Island, NY more...
Location:USA
Company:Compass Group
First posted:April 05, 2021
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Posted Date: Apr 5, 2021

 

Position Title: DIR, REGNL OPERATIONS I

 

Morrison Living, a member of Compass Group®, is the nation’s only company exclusively dedicated to providing food, nutrition & wellness, EVS and hospitality services to the senior living industry. Morrison has over 350 registered dietitians, 250 executive chefs, 400 hospitality associates and 7,000 professional food service team members. Actively committed to fostering ways to enjoy great-tasting, healthy food through socially responsible practices and superior customer service, the Atlanta-based company serves more than 450 senior living clients in 42 states, including some of the largest and most prominent senior living communities in the United States. 

Job Summary

Working as the Regional Operations Director for multiple senior living clients, you will plan objectives for the tri-state region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region.

Key Responsibilities:  

  • Plans and directs the operation of the assigned accounts in support the Key Performance Indicators
  • Develops common direction for the team.  Sets priorities and makes team agenda and strategy clear to all team members
  • Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts
  • Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, resident and customer satisfaction
  • Participates in the sales process for the acquisition of new business
  • Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals
  • Develops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources
  • Interfaces with existing clients to maintain client satisfaction and account retention
  • Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors
  • Interfaces with legal and human resources to obtain procedures for various customer and employee related charges
  • Conducts appropriate annual and semi-annual performance evaluations
  • Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline
  • Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact
  • Participates in resident visits with account management team during each site visit, ensures that Company policies and procedures are followed
  • Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources

Preferred Qualifications: 

  • Bachelor’s degree in Business or Health Care related field, or equivalent degree or equivalent related experience 
  • Proven ability to manage a team of ten or more manager-level team members 
  • Minimum of five years’ experience in multi-unit foodservice management 
  • Experience with multi-unit foodservice management with a combined managed volume of $20 million or greater 
  • Strong track record of driving customer satisfaction 
  • Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment 
  • Proven ability to mentor and develop team members 
  • Excellent written and verbal communication skills 
  • Experience managing union shops is critical

Apply to Morrison Living today!

Morrison Living is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Morrison Community Living are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID:509331

Morrison Living

MARK A SWINNERTON

SALARIED EXEMPT

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